Cancellation Policy, Refunds
Cancellation and Refund Policies for Tickets, Hotels and Bowling Teams
I can’t make it to PRB or no longer wish to attend, can I get a refund for my ticket(s)?
There are NO refunds or cancellations for any PRB tickets. BUT, you are welcome to resell or gift your ticket to someone else. Each ticket has a unique bar code and can only be used (scanned “in”) once. The name appearing on the ticket is the name of the person that paid for the ticket, but anyone can use the ticket as we do not check the names upon entry.
A band I wanted to see cancelled or was pulled from the lineup, can I get a refund?
As we mentioned, all tickets to PRB events are nonrefundable. Life happens and sometimes that means a band that was scheduled to play can no longer perform, show times change and so on, BUT the show must go on!
If you have any other questions regarding Tickets, please contact See Tickets:
Or call: 323-908-0607, 8am – 7pm PT, Mon – Sat
Bowling & Hotel Room Cancellation Info:
When you purchase a hotel room through the PRB website you agree that you will pay a $20 cancellation fee for each room you cancel.
If you have changes to make here are some important deadlines:
Sep 1, 2021: Last day for full team/room refund (less $20 per room/team cancellation fee) Any cancellations after Sep 1, 2021 will be charged a 30% cancellation fee.
Sep 15, 2021: Last Day to refund room/team reservations (less 30% cancellation fee): We realize hotels offer varying cancellation policies, but please note that by purchasing your room through our block, you are subject to these terms in order to receive the discounted rate that we are offering. We absolutely cannot provide refunds, either in full or partial, after this date.
Sep 15, 2021: Last Day for hotel name or room requests for changes. Keep in mind that the hotel will not guarantee room types (double or king, smoking or non- smoking) but promises that they will “do their best” to provide what is requested.
Sep 19, 2021: Last day for any team changes. NO EXCEPTIONS.
If the festival is postponed or rescheduled your hotel room and bowling team will be refunded in full within 30 days.
We realize hotels offer varying cancellation policies, but please note that by purchasing your room through our block, you are subject to these terms in order to receive the discounted rate that we are offering. We absolutely cannot provide refunds, either in full or partial, after this date.
If you have any other questions regarding your hotel room, please contact us : firstname.lastname@example.org